Integrations
Seamlessly connect your AI Agent with your customer service tech stack. Power personalized experiences across channels and languages.
Scripted Bot
AI Agent
Aircall
Automatically create callback requests and transfer
calls from your AI Agent to a human agent, complete with
ticket context.
Voice Handoff
Scripted Bot
AI Agent
Contentful
Connect your AI Agent to knowledge entries in Contentful
to teach it about your company and instantly generate
conversational replies.
Content Ingestion
Scripted Bot
AI Agent
Dixa
Integrate across the entire Dixa suite. Connect a
knowledge base and route conversations to an agent over
chat, email, and phone.
Voice Handoff
Content Ingestion
Messaging Handoff
API Actions
Scripted Bot
AI Agent
AWS
Seamlessly handoff conversation to a human over
messaging and phone channels, passing conversations
context to agents.
Voice Handoff
Scripted Bot
AI Agent
Gorgias
Bring a specialized human agent into the conversation
when needed. Pass conversation context to agents to
speed up service.
Messaging Handoff
Scripted Bot
AI Agent
MaestroQA
Track and measure the performance of your AI Agent in
real-time and easily gather insights to refine the
customer experience.
Data Sync
Scripted Bot
AI Agent
Salesforce
Create and update cases and contacts, escalate
conversations to a human, and sync Salesforce Knowledge
content to power your AI Agent.
Content Ingestion
Messaging Handoff
API Actions
Scripted Bot
AI Agent
Lang.ai
Analyze historical support tickets with Lang.ai to
identify top case drivers for your AI Agent to automate
and resolve.
Data Sync
Scripted Bot
AI Agent
Twilio Flex
AI Agents can transfer customer conversations from
messaging channels to an agent in Twilio’s contact
center software.
Messaging Handoff
Scripted Bot
AI Agent
Zendesk
Sync content in Zendesk Guide for your AI Agent to
generate answers, create tickets, and tag and route
conversations to agents.
Content Ingestion
Messaging Handoff
Voice Handoff
API Actions
Data Sync
Scripted Bot
AI Agent
Idiomatic
Analyze support data to get critical insights on
customer sentiment and top case drivers for your AI
Agent to automate.
Data Sync
Scripted Bot
AI Agent
UnitQ
Gather customer insights with UnitQ to identify
automation opportunities for your AI Agent.
Data Sync
Scripted Bot
Chili Piper
Reduce customer effort by embedding Chili Piper directly
in your chat widget so customers can quickly book a
meeting.
App
Scripted Bot
Calendly
Easily let prospects and customers schedule a meeting
with your team directly in the chat.
Apps
Scripted Bot
AI Agent
Gladly
When more help is needed, your AI Agent can find a
specialized human agent to take over the conversation.
Messaging Handoff
API Actions
Scripted Bot
AI Agent
Help Scout
Combining the best of AI and humans, your AI Agent can
easily route customer conversations to a human agent
when needed.
Messaging Handoff
API Actions
Scripted Bot
AI Agent
Freshworks
Teach your AI Agent with existing support content.
Handoff conversations across channels, passing context
to agents for quick resolution.
Content Ingestion
Messaging Handoff
Scripted Bot
Intercom
Seamlessly transfer conversations to a human agent in
Intercom, complete with context
Messaging Handoff
API Actions
Scripted Bot
Oracle
Bring a specialized human agent into the conversation
when needed. Pass conversation context to agents to
speed up service.
Messaging Handoff
API Actions