Connect Ada to your Shopify merchant account to deliver instant “Where Is My Order” support no matter how much your sale volume grows — offering a better experience for customers, and freeing up your agents from repetitive tasks.
- Look up shipment details from a Shopify store using a single Order Number
- Get last order and customer information from a Shopify store using customer's email address
- Instantly automate all interactions 24/7 in any chat channel (web, mobile, social messaging apps)
- Create a delightful shopping experience that offers customers instant visibility into their order delivery status the moment they inquire
- Free up your support agents from repetitive and manual WISMO interactions, reserving them for high-value, revenue-generating ones
- Save operational costs and CS head counts for fast-growing ecommerce/retail companies