Automate order tracking interactions for Shopify merchants.

How do I add this App to my dashboard?


Connect Ada to your Shopify merchant account to deliver instant “Where Is My Order” support no matter how much your sale volume grows — offering a better experience for customers, and freeing up your agents from repetitive tasks.

  • Look up shipment details from a Shopify store using a single Order Number
  • Get last order and customer information from a Shopify store using customer's email address
  • Instantly automate all interactions 24/7 in any chat channel (web, mobile, social messaging apps)

Brand value

  • Create a delightful shopping experience that offers customers instant visibility into their order delivery status the moment they inquire
  • Free up your support agents from repetitive and manual WISMO interactions, reserving them for high-value, revenue-generating ones
  • Save operational costs and CS head counts for fast-growing ecommerce/retail companies


Shopify license

Use cases

See how you can deliver more valuable brand interactions with Ada and Shopify.

View more use cases

Use Case:
Product Recommendations

CRM, Ecommerce Platform

Provide personalized recommendations to customers to increase conversion rate.

Use Case:
Order Tracking

Delivery Experience Platform, Ecommerce Platform

Provide accurate and speedy responses to order tracking to increase trust and loyalty.

Use Case:
Order Tracking


Track orders and personalize order status questions to deliver informed and speedy service.

More ways to connect with Ada


Connect to APIs with our Request Block

A block that is available to work with individual API endpoints.

View Documentation

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